Product

Your AI support agent, end to end

Every channel in one console, grounded in your knowledge base — with human handoff built in.

cove1 reports: conversation volume, first-response and resolution times, CSAT breakdown and ticket status for the last 30 days

Change control

Draft, review, publish — in control

Knowledge-base changes move from draft to published with review. Updates reach your agent the moment you publish — and roll back just as fast.

Knowledge-base articles table with per-article Draft and Published statuses and their collections

Your Environment

Deployed to fit your constraints

Managed cloud by default, dedicated deployments when you need them. We handle the rollout, and you go live when you're ready.

Website widget install snippet: one script tag pointing at cdn.cove1.com/widget.js with an agent id and locale

Knowledge Base

Connect once, answer everywhere

Point cove1 at your docs and data. Your agent reflects every update across all channels immediately.

AI agent answer sources: knowledge-base collections with published-article counts and per-collection togglesKnowledge-base articles listed with title, draft or published status, and collection

Ready to Scale

Automated, but never agent-only

Your team can still step in from the console. cove1 lets AI handle the volume, and humans take over with a smooth handoff.

Customer message bubble from the cove1 inbox reporting a dark-mode issue, with avatar and timestamp

Real-time Sync

Drop the agent into your product

See your AI support agent in action