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MMiaWEB
12:00👋 Hi! We get the same questions on web chat, email, and WhatsApp all day. Can cove1 answer from our own help docs — and hand off to a person when it matters?
🙌 That’s exactly what we deliver, Mia! Every answer is grounded in your knowledge base with citations, and hot conversations route to your team with full context. Your support agent, in short:
agent: customer-support channels: [web, email, whatsapp] knowledge: your-help-center handoff: human, with-context