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MMiaWEB
12:00

👋 Hi! We get the same questions on web chat, email, and WhatsApp all day. Can cove1 answer from our own help docs — and hand off to a person when it matters?

GanGanWA
12:05

🙌 That’s exactly what we deliver, Mia! Every answer is grounded in your knowledge base with citations, and hot conversations route to your team with full context. Your support agent, in short:

agent:     customer-support
channels:  [web, email, whatsapp]
knowledge: your-help-center
handoff:   human, with-context